1. General Information:
        All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. What happens if the ordered product is not available?
        Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similiar product, nearest to description shall be delivered. Conformance would be seeked from the customer for the same through email.

3.What happens if there are no one at delivery address during delivery?
        If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

4. What is the estimated delivery time?
       The estimated delivery time may differ depending on when and how you buy the product in WINNER DATES & NUTS. Delivery for the metropolitan cities will be 3-4 business days. The delivery for other regional areas will be 5-7 business days. A business day does not include Saturdays, Sundays and public holidays.

5.Delivery Instructions:
        You can provide special delivery instructions on the check-out page of our website Standard Shipping (4-5 days delivery) NOTE: order value of above 500rs only delivered
Please note all delivery charges, vary depending on the location.

6. How will the delivery be done?
        We process all deliveries through reputed logistics partners.

7. Damaged Items in Transport:
         If there is any damage to the packaging on delivery, contact us immediately at our customer service number and provide a picture of the damaged product within 24 hours of delivery.

8. Tracking/Delivery Issues:
        If you have any questions about the delivery and shipment or your order, please whatsapp or call us at 8015656576

9. To Raise a Complaint:
        If you have any complaints about the product/items of your order, please call or Whatsapp us at 8015656576

10.What are the available REFUND options?
        If WINNER DATES &NUTS is unable to deliver your order, then complete refund will be made.We do not take responsibility, if the delivery is delayed or not delivered by the vendors because of the bad weather or any other unexpected circumstances. However, for such orders, we refund 100% of your money.